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Do you still think GalCiv 1 is fun even with GalCiv II out?
758 votes
1- Yes
2- No


Just looking for a definite solution to the updates problem
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by Citizen EvRotten - 11/22/2005 1:12:36 PM

After scanning the past posts, I'm not sure there was ever one way to deal with the serial numbers not working on the updates page. I remember one saying that someone should scan the key codes and get new ones from Stardock. Is that the way to get the updates?

I bought the Deluxe Edition over the web and the games work, (and the game is awesome) but I cannot get the updates. Stardock doesn't recognize my SN, but they worked on the game.

So how does one get the updates? Any and all help is well appreciated.

      
#1  by Senator Drengin - 11/22/2005 3:35:41 PM

The Duluxe version you purchased, was this from Stardock, Strategy First or another manufacturer? If it was not from Stardock you should contact the manufacturer of the game and take up the issue with them. If however you purchased it from Stardock you should take up the matter with them.

As a start you should try one of these emails if it is stardock. They may also be able to assist in letting you know what to do if it was one of the other manufacturers.

 

  • Technical Support support@stardock.com
     
  • Customer Service info@stardock.com
     
  • Gripeline gripeline@stardock.com
     
  • Sales sales@stardock.com
  •  

    I know this does not fully answer your problem but it may aid you in finding the answer you require.


    Darth Griffin

    Webmaster - The Galactic Core

     



                            
    #2  by Citizen EvRotten - 11/23/2005 6:15:34 PM

    Thanks Darth!

    Actually the people at Star Dock got back to me within the past couple days and corrected my key. I was just reading on some of the past emails that people couldn't get through to them. However, I had no trouble, of course if you call a coupel of days no trouble.

    Thanks again!

          
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